Hierarchies and Categories
§Categories and hierarchies are used to group products and individual objects according to different criteria. The purpose of a hierarchy will depend on the business criteria involved and the company's requirements.
§A hierarchy can be multi-level and be used for control or informative purposes.
§Within the product master, assigning a hierarchy to the application Product enables it to be used as a base hierarchy within the product master.
§ Each product/individual object created must be assigned to a category from this base hierarchy.
§Base hierarchies- With an SAP R/3 customizing download, SAP R/3 material master groupings are converted to SAP CRM category hierarchies (base hierarchies)
Product categories are used to group products together according to various criteria.
•Categories are arranged in hierarchies. All lower-level categories inherit the product type and the set types of the higher-level category. Additional set types can be assigned to lower-level categories.
•The assignment of a product can be changed or deleted.
•An employee responsible at category level can be stored.
•A hierarchy can consist of many sub-categories and responsibilities can be mapped through these categories.
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